Terms of Service
Draft — review with a lawyer before public launch. Last updated 2026.
1. Who we are
ShareHope Ethiopia ("ShareHope", "we") operates an online platform that lets people in Ethiopia and the diaspora raise and give money for personal, medical, disaster-relief, community and business causes. ShareHope is operated by [Company name], a private limited company registered in Ethiopia, [licence / TIN].
2. What ShareHope does and does not do
We provide the technology to create a fundraiser, collect donations through licensed payment providers, and transfer funds to organizers. We are a facilitator. We are not a bank, a charity, a payment institution, or a party to the arrangement between a donor and an organizer. We do not guarantee that a fundraiser is genuine or that funds will be used as described, though we review fundraisers and act on reports.
3. Organizers
You may create a fundraiser only if you are 18 or older and legally able to receive the funds for the stated beneficiary. You must give accurate information, keep it updated, complete identity and payout-account verification before withdrawing, and use funds only for the stated purpose. You are responsible for any tax or reporting obligations. Fundraising for a registered charity or on behalf of an organization requires that organization's authorization.
4. Donors and tips
Donations are voluntary and, once a payment is completed, generally final. ShareHope charges no platform fee on the donation itself; at checkout you may add an optional tip to ShareHope, which you can set to any amount including zero. Payment-provider charges may apply. Refunds are at our discretion and only possible within the payment provider's window — request one by contacting us.
5. How funds move
Depending on the fundraiser, donations are either (a) held by ShareHope and released to the organizer's verified account after review, or (b) routed by the payment provider directly to the organizer's bank at the time of donation. In both cases ShareHope only ever receives tips and any disclosed fee.
6. Prohibited fundraisers
No fundraisers for anything illegal under Ethiopian law, fraud or misrepresentation, hate or harassment, weapons, illegal drugs, gambling, adult content, pyramid or multi-level schemes, or the personal enrichment of someone other than the stated beneficiary.
7. Moderation
We may review, pause, suspend, or remove any fundraiser, withhold or reverse a payout, refund donors, or suspend an account where we believe these terms or the law have been broken, or in response to a credible report.
8. Liability
To the maximum extent permitted by law, ShareHope is not liable for the acts of organizers or donors, for how funds are used, or for losses arising from use of the platform, and our total liability is limited to the tips you paid us in the 12 months before the claim.
9. Changes and contact
We may update these terms; material changes will be notified on the site. Questions: [support email].